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PRIVACY POLICY
Respecting your privacy
House of Kolor is committed to supporting the 'National Privacy Principles
for the Fair Handling of Personal Information' which set clear standards
for the collection, access, storage and use of personal information which
we obtain as part of our business operations.
Our respect for our customers’ right to privacy of their personal
information is paramount. We will ensure that all personal information,
no matter how or where it is obtained, is handled sensitively, securely,
and in accordance with the National Privacy Principles.
This Privacy Policy sets out:
matters of which you should be aware regarding information we may collect
about you; our policies on the management of personal information; generally,
what sort of information we hold, for what purposes, and how we collect,
hold, use and disclose that information; how you can check, update or
delete your personal details; our internet security procedures; cookies
and how we use them to save you time, and Meguiar’s compliance with
applicable laws.
What personal information do we collect and store?
If you wish to browse the houseofkolor.com.au website, you are not required
to enter any personal information, you will remain anonymous during your
entire visit. To place an order via Motoractive.com.au, so that we can
provide the services you are requesting, you will be asked your name,
e-mail address, delivery address and phone number. To place an enquiry
regarding products on www.houseofkolor.com.au we will also request this
information.
You may also choose to subscribe to the Meguiars e-Mag newsletter, in
which case we require your e-mail address.
House of Kolor takes measures to protect your personal information from
unauthorised access, loss, misuse, disclosure or alteration. We also destroy
or permanently de-identify personal information when you tell us that
it is no longer required. The types of measures we take vary with the
type of information, and how it is collected and stored.
How is personal information used?
The personal information you supply to us allows us to provide you with
the service you request. To save you time and to make the process easier,
we store your details so that the next time you log onto our site, you
do not need to re-enter that information.
We may also use your personal information in other ways to provide you
with superior service eg providing you with the e-Mag you requested us
to send, or product updates should you have requested them.
Please note that in order to operate the website or deliver a service
we may sometimes share your personal information with a sub-contractor
eg the party who delivers your order. Where this is necessary we obtain
their undertaking to comply with the National Privacy Principles for the
Fair Handling of Information.
Except to the extent that we engage contractors as noted above to assist
us to provide a better service to you, we do not provide your personal
information or mailing lists containing your personal information to any
other organisations for their marketing purposes.
How can you remove your personal details from houseofkolor.com.au?
You can remove your personal information from houseofkolor.com.au by contacting
our customer service department or by telephoning : 1800 347 570
Please allow 3 working days for your request to be processed.
Is houseofkolor.com.au secure?
On line sales are processed via Motoractive.com.au During the checkout
process we use a ‘Secure Checkout’ procedure. The ‘Secure
Checkout’ uses Secure Sockets Layer which encrypts your personal
information and credit card details before they are transmitted via the
web. This ensures that your personal information cannot be read by others
or tampered with en route.
What are cookies and how does houseofkolor.com.au
use them?
Cookies are temporary files that are stored on your computer. We use session-based
cookies in order to store shopping cart information and similar items
in order for the website to function properly. Session-based cookies are
automatically removed at the end of the session or when you close your
browser. We also use cookies to track your visit to our website - this
information does not identify you personally and you remain anonymous.
More information
More information about Privacy law and the National Privacy Principles
is available from the Federal Privacy Commissioner at www.privacy.gov.au
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